Home / Auto Insurance
Whether it’s your home, your car, your collectibles or your loved ones – it deserves the right protection.
Business Insurance
You focus on growing your business, we’ll focus on protecting it.
Employee Benefits
Get control of rising healthcare costs, and retain employees with a competitive benefits package.
Your protection is our priority.
We’ve got you covered!
O’Neill Insurance utilizes a proven process to help identify the risks you face, and tailor a policy catered to your protection needs – so you have confidence knowing that what matters most is safe and protected.
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Real clients. Real reviews. Real coverage.
”Jason was very responsive and knowledgeable about your product line as they pertained to our needs.
Rick A.customer since 2023
”Vickie takes care of us just like family. We always feel like a priority when we have to call.
Patricia B.customer since 2002
”Jason Robinson of the O'NEILL Insurance group took the time to understand our insurance needs and created a complete package to fulfill those needs. Jason along with the rest of the O'NEILL team made us feel welcome during the entire process.
Joe M.customer since 2022
”O'Neill Insurance has been our agent for 40+ years. The customer service is what keeps us here. They are always so helpful and friendly and if a message or email is sent we hear right away from them. Customer Service is the key for us today!
Customersince 2004
”Anytime we've had a question or and issue you have been there to help.
Stanley K.customer since 2000
”Have always been worry-free knowing Jane and O'neill insurance has my back covered with both my personal and business insurance coverage.
Norman S.customer since 2004
”The O'Neil Group has fantastic customer service! They are quick to respond to my questions and always there for me when needed!!
David G.customer since 2010
”Every time I have a request and/or need information, the response is immediate AND delivered professionally.
Mark C.customer since 2000
”Whether it's auto, residential, rental, or business insurance, the staff looks out for our best interest.
Cynthia S.customer since 2005
”We haven't had to make a claim, thank goodness, but knowing how helpful everyone has always been puts our mind at ease. The rates are The Best!
Mark W.customer since 2020
”I've been in insurance for 30 years. Finally decided to change my carrier. I was so impressed with your team!! Plus, you saved me more than half my premium with twice the coverage!!! My fault for not searching sooner.
Customersince 2021
”We’re very helpful and informative on the insurance and what would be best for my family. Always greeted me with a friendly Hello on the phone. Recommend 100%
Heather G.customer since 2022
”Found insurance policies that exceeded my current plans at the time. Plus, exceeded the coverage.
Thomas S.customer since 2021
”O’Neill Insurance has always given us excellent customer service and advice on choosing the best options for our needs.
Cathy S.customer since 2003
”Jane has always been so accommodating whenever we needed , we so appreciate that.
Leann R.customer since 2000
”Knowledgeable, responsive and personal service….
William G.customer since 2004
”You have always been helpful in assisting with claims and questions. We have had several insurance companies want our business, but they have not been able to compare to our personalized bundle with you.
Customersince 2004
”We get treated like a person not a number, when we call with with issues you answer questions and give us options and make us part of what we need to do. Thanks for everything you guys do for us.
Oscar B.customer since 2005
”Professional, timely, quick responses, on the ball and we got great deal - awesome job Team!
Customersince 2021
”I really appreciated the quick responses, being completely honest about who has the best pricing, and taking the time to answer all of our questions. It was also very thoughtful to send us a gift. I also like the follow ups to make sure everything has transferred smoothly.
Customersince 2021
”The agency is always there to help when we need it. They are all every responsive when changes need to be made. Over the 40+ years we have only had a few claims and in every instance they have been great to work with. Customer service is the main reason we continue to stay with O'Neill Insurance.
Ann D.customer since 2004
”Customer service is unmatched, timely and personable……
Thomas K.customer since 2022
”You're like family, I trust you.
Michael N.customer since 2005
”The Team at O'Neill that works with our office is always helpful, responds quickly to our questions and concerns, and always demonstrates patience when we need consultation on new items or situations that arise. The relationship is friendly and courteous. We feel valued and O'Neill makes us feel cared for.
Kristen E.customer since 2019
”Jason was very responsive and answered all of our questions. He also was able to improve our coverage and saved us a great deal of money. I already passed along his contact information to a friend of mine who was planning to shop for insurance.
Lori S.customer since 2021
”Always friendly service. After having another insurance provider for many years, I finally feel like I am in capable hands!
Customersince 2019
”Jason was extremely insightful, thorough, educational, and kind. He expanded and enhanced my coverage while saving me money. Exceptional and stand-out experience.
Customersince 2021
”Friendly and helpful service
Cheryl T.customer since 2020
”I have family members who also have O’Neill Insurance, and we have always been happy with it. As someone who is relatively new to being independent, I feel very comfortable being on my own with coverage from O’Neill.
Customersince 2019
”Transitioning multi-company insurance from one broker to the next is not an easy task. O'Neill not only handled my very tedious concerns with patience and kindness but were diligent to help us through the transition. They don't 'sign off' until your policy renews, they stay READILY available for various inquiries. They are educated and informative. I have recommended this company twice so far.
Customersince 2020
”I often think I could save money by changing insurance companies but I feel all of the many people I have interacted with O'Neill are very considerate and provide great customer service. If I were to describe the service provided by everyone at O'Neill it would be concierge!
Ralph B.customer since 2006
”Faster service than promised, yet discussions were not rushed. I felt heard. And overall, I received a better offer at a cost savings when compared to my current situation.
Chadwick K.customer since 2021
”Pat, You and your team live by your core values. Specifically I appreciate partners who share our core value of "integrity." Your team under promises and over delivers in the work that they do for us. You ask lots of questions and work to understand our business. Thank you.
Mike M.customer since 2022
”You're responsive to questions and requests. This is important to me.
Customersince 2000
”For me it's all about trust, I don't have to stress about insurance because I trust Vickie @ O'Neill group to expertly handle every aspect of my home, auto, and life policies!
Amy B.customer since 2005
”Jordan meets and EXCEEDS all expectations. I am sticking with O'Neill Group without question. Professionalism, timeliness, follow-up and kindness are sadly lacking in many business transactions today, but not with O'Neill Group. I would recommend them without hesitation.
Heathyr Z.customer since 2017
”Jason was extremely thorough in asking great questions to identify our overall insurance needs! He was then able to review policies to assure the best fit for us. And because he took such care in evaluating our needs, we have great confidence that we have the best coverage with the companies he identified.
Customersince 2021
”I insure my business and have multiple policies that fit my business and manage risk. I have always had great service and can reach someone anytime for questions or policy changes. I remain loyal to O’Neil Insurance for these reasons.
Jason B.customer since 2009
”Jason Robinson did an excellent job of researching the best policies and presenting them in an orderly manner.
Customersince 2021
”The team at O'Neill is always thorough and looking out for Audio-Technica's best interest. Also, their response time to inquiries is always outstanding.
Mike F.customer since 2000
”Pat and the O'Neill team have been great partners to work with through the last few years. Good communication and competitive rates are just a few of the things we appreciate.
Customersince 2001
”Fast response time
Customersince 2002
”Working with The O'Neill Professionals (especially Jane Wyatt and Lori Bennett) is always a great experience. They are prompt and professional. Thank you.
Jill B.customer since 2018
”We’ve had our insurance with O’Neill Group for almost 40 years. We’ve always had a wonderful experience dealing with your staff. Everyone is so knowledgeable and we trust you are looking out for our best interest. Thank you for all you do for us! Glen and Susan Stringfield
Glen S.customer since 2000
”I felt that our time and money were as important to you as to me. I felt like my home and family were in very good hands and we were protected from being uninsured, which I haven’t felt in awhile with my previous insurance company. You never acted inconvenienced if I needed your time. You were Professional at all times with a very personal touch it was very refreshing so, thank you Jason and O'Neill Insurance for helping me feel secured.
Deana R.customer since 2021
”I am so very satisfied and happy with the service provided by Pat O'Neill and his associates. He was responsive, heard my needs and concerns, and delivered exactly what I needed quickly. I recommend him to anyone seeking a partner for their insurance needs.
Deb G.customer since 2021
”Tony was extremely helpful in a new insurance need.
Beth B.customer since 2005
”Professional and knowledgeable to work with! Great experience from top to bottom!
Customersince 2021
”Prompt service. Easy access to documents and smooth registration process.
Douglas K.customer since 2021
”Vickie is wonderful. She is quick to answer and very knowledgeable!
Patricia B.customer since 2002
”Jason helped us significantly reduce our insurance costs while Increasing our benefits. He was extremely helpful and knowledgeable. I definitely recommend O’Neill Insurance!
Hannah P.customer since 2000
”Friendly and great response to requests
Douglas H.customer since 1993
”I have found O'Neill Insurance to be extremely helpful. In determining the proper policy as our situation changes O'Neill Insurance provided a couple of options to consider. O'Neill Insurance is also proactive in keeping me aware of policy due dates and procedures in a very helpful manner.
Customersince 2004
”Jane at O'Neill Insurance is the best! She is always responsive, and helpful. Typically you're not reaching out to your insurance agent unless something has gone wrong in life! So when life is stressful, Jane makes the situation feel more manageable and gives you honest answers and solutions. Everyone needs an insurance agent like Jane! :)
Kaitlin O.customer since 2010
”The team at O'Neill Insurance took the time to understand my situation and ensure we had the best coverage at lowest cost. Follow up and response time was excellent. I would recommend to anyone needing business or personal insurance.
Customersince 2021
”O'Neill Insurance has always done a great job, but when I needed to get a lower priced insurance you went above and beyond to help. You are always there to answer any questions I have as I really need this because I just do not understand the ins and outs of the insurance world. Thank you!
Pamela S.customer since 2007
”O'Neill Insurance keeps in touch with their customers. They are actively involved with the community. All staff members are friendly and courteous. Replies are timely.
Customersince 2013
”Responsiveness and great customer service.
Customersince 1997
”O'Neill Insurance always has a professional, friendly & knowledgeable 'agent' available to personally take my call. They do what they say they will do and always follow up... what a concept!
Customersince 2004
”Jane Wyatt at O'Neill Insurance does a fantastic job of returning my phone calls and e-mails in a timely manner, with answers to my questions.
Lawrence K.customer since 2003
”O'Neill Insurance's response time to questions or dealing with issues that need help is very fast. They are a dependable agency.
Customersince 2006
”When I had to get a new roof, because of hail damage , they came right away and inspected the roof with the roofing company. They agreed on the price and I got the first check in the mail the next week and when the job was finished I received the second check.
Customersince 2017
”Vickie at O'Neill Insurance is always quick to respond whenever I have a question. We put a pool in last fall and she was very helpful in updating our homeowners policy.
Shawn D.customer since 2004
”Reliable service and courteous staff.
Customersince 2005
”I always feel confident that Vickie and the staff look out for our best interests. When we have had claims the response and support has been very positive.
David J.customer since 2004
”Vickie is always pleasant helpful and honest. She has taken care of us for 23 years and we are very satisfied with the friendly and helpful service. Patrick is an old school honest owner that cares about his customers/friends and neighbors.
Customersince 2004
”Always timely responses when I have a policy question or need to update. Emails are always friendly as well. Very professional.
Richard H.customer since 2019
”The entire staff at O'Neill Insurance is great to work with. They are professional and responsive to any and all questions. I actually began my relationship with Adolph DiCresce Insurance back in 1956 (Actually Mr DiCresce sponsored by Soap Box Derby in, I believe 1951-52). Anyway, I transitioned to O'NEILL and have been well-pleased ever since. When you have a good thing, you simply DO NOT SWITCH.
James A.customer since 2006
”Many years of reliable and friendly service that prioritizes my needs. The agent acting Iike an agent, even when I'm not watching.
William R.customer since 2005
”I have been very impressed with the attention to detail that the staff at O'Neill insurance has provided over the years. I also appreciate the quick response I always receive when I contact the office. I would highly recommend O'Neill insurance.
Kevin C.customer since 2005
”Life is made easier when your agent is always looking our for you.
William F.customer since 2011
”Every single person we deal with at O'Neill Insurance is a real pro at what they do, and they are always a pleasure to deal with. I trust them with all of our business and personal insurance needs. What a great team!
Kenneth H.customer since 2004
”The O'Neill agency has always been very prompt and courteous with their responses to our requests. We have felt secure and well protected by their products for many years.
Charles W.customer since 2005
”We have had insurance with O’Neill for many years. When we had a house fire, everyone was extremely helpful and made a very difficult situation easier to handle. Our two sons also use O’Neill for all their insurance needs!
Cathy S.customer since 2003
”O'Neill Insurance desire to understand our business and our needs makes them a valued and trusted partner. Their commitment to keeping up with todays demands is reflected in the products they offer. The team at O'Neill Insurance offers businesses peace of mind in knowing they are protected in the areas where they need it most.
Customersince 2002
”Every question I have regarding my insurance gets handled right away. I know I can call the office and get a friendly voice from the receptionist right to speaking to Jane. This office specifically has always been about their professionalism to each client and is why I have been a long time customer of theirs.
Rhonda P.customer since 2006
”O'Neill Insurance spent a great deal of time understanding our unique business needs before putting together a proposal. We now have the right insurance coverage at the right price.
Larry J.customer since 2017
”Every time I have needed my insurance, you guys made the process easy and efficient
Customersince 2006
”Jane is super personable, responsive, transparent, friendly, and knowledgeable. I feel confident that we're protected appropriately and know she's always there for us!
Laurel H.customer since 2013
”Jason, You were very patient in answering all my questions. You helped make my decision to switch home/auto insurance easy. Such a professional! Thank you
Kim E.customer since 2020
”Excellent customer service. Qualified and knowledgeable staff Always willing to go the extra mile Dedicated staff
Kim N.customer since 2017
”No matter how insignificant my question might be, Jane always make me feel like it is the most important task she has that day, to get me an answer. Jane is that face of O'Neill Insurance, to me. And I can't imagine you could have anyone better in that position. Thanks, Jane!
Jeffrey P.customer since 2004
”You're like family.
Michael N.customer since 2005
”O'Neill Insurance just takes great care of me and my family. Your team gives outstanding service, you are proactive, and watch out for us. I sleep well at night knowing O'Neill Insurance has us covered!
Stephen W.customer since 2010
”Exceptional service and provided me with a great cost and coverage. Quick to reply and very helpful.
Customersince 2018
”Jane was very helpful and responsive every step of the way. She made us feel like she cared about us as people, not just potential customers. The process went smooth and we are very happy with the outcome.
Mark M.customer since 2020
”We have always felt O’Neill Agency cared about their clients. It isn’t just a business! You are all friendly, efficient, and we appreciate you!! Thank you!
Gail S.customer since 2004
”I feel like I matter to your company. I appreciate you finding good coverage when we had to switch.
Lois L.customer since 2005
”Jason was excellent at keeping me informed and communicating promptly. He was very knowledgeable and not too pushy. Something I appreciated was that he took the time and did his research about my new home ( looking at the listing) prior to our first phone call. He was one step ahead and already knew all about the house. He was great to work with.
Addie S.customer since 2007
”Jason Robinson is “our specific.” He’s been very conscientious, attentive, proactive and transparent. We have never had someone take care of us like he has with his personal touch. 100% we would recommend him.
Jo-Lynn B.customer since 2019
”Kathy is the best! She is very knowledgeable and asks the right questions to make sure I have the best coverage. She responds to emails within a few hours - at most. I feel secure knowing I can call or email with any questions or concerns.
Customersince 2000
”Your team have a rapid response to answering any questions or concerns that we may have encountered.
Perry C.customer since 2000
”Jason found us $2400 in annual savings. He was very thorough and walked us through the process. He was very knowledgeable about coverage details and made sure our needs were met. I would recommend Jason and the O’Neill agency to friends and family.
Alex S.customer since 2020
”You are always there when we need you. Your staff is awesome to work with and you always go out of your way to serve us. We could not ask for a better agent to work with. Everyone on your staff is kind, understanding of our needs and willing to go the extra mile for us.
Donna G.customer since 2006
”I appreciate that I can depend on you guys through thick and thin. You’ve always been there when I needed you and have always have given me good advice. I have always referred you when I know someone is looking for insurance .
Customersince 2005
”Jason is awesome!
Erin S.customer since 2020
”Your help is alway appreciated------ you're my easy button!
Jim C.customer since 2011
”My calls are always answered promptly by Kathy Smith. I appreciate her good natured assistance and answers to my questions.
Customersince 2020
”Great service! You go above and beyond to make sure every aspect of our insurance plans are handled with care and efficiency.
Evan N.customer since 2019
”Friendly personable service
Cheryl T.customer since 2020
”Ty and Jordan were beyond patient with us as we had to keep getting re-quotes. Always very helpful with good communication.
Matt M.customer since 2020
”Jason Robinson has been a pleasure to work with. He is exactly what I wanted and expected from an agent. I have already given good references to friends about O'Neill.
Eric N.customer since 2020
”We appreciate the yearly meetings to keep us current. We appreciate the quick response to our calls and emails. We appreciate that you listen well. We feel well served by O'neill Group
Todd G.customer since 2004
”Working with Jason has been a great experience. I wanted to switch insurance agents because I wanted someone who understood the type of insurance I needed, but also gave suggestions to give me better coverage. I have already made recommendations for your company.
Eric N.customer since 2020
”Our agent was very personable and seemed to genuinely care about getting us the best coverage at the best price. We have already recommended others based on our experience.
Shawn W.customer since 2005
”We received individual attention and prompt service. Jason worked with us over two hours reviewing details of the contract to assure we understood and received the coverage we needed. He almost always answered his phone. If a message was left he returned the call promptly. He made the transition from another insurance carrier quite smooth. He is exceptional. We have already referred two of our friends to Jason.
Customersince 2020
”Customer service has always been friendly, I have always been treated as if my concerns were also the concerns of the staff, Plus results! My first policy ( although small) went into effect 47 years ago,. I have enhanced the policy over many years. Still satisfied!
Customersince 2004
”You are prompt with responses and service, and have been very helpful every step of the way when we were first looking to get new insurance when purchasing our home. I always know if I have any questions or concerns that I can come to you for honest and helpful answers. I know it’s not about a sale for you, but you truly want my family to be properly covered at the best rate possible.
Customersince 2019
”Working with O'Neill is like a throwback experience to what business relationships used to be like. They are good at what they do and never stop trying to get better.
Vic G.customer since 2000
”Jane is very responsive, any time I've emailed her a question she replies so quickly! She has always made me feel like she cares and I appreciate her seeking out competitive insurance prices for our family!
Customersince 2004
”Vicki does a great job, she always returns calls or emails promptly. Thank you for all that you do!
Customersince 2005
”Your attention to detail kindness and follow-up is beyond my expectations. I would be happy to recommend you.
Heathyr Z.customer since 2017
”We purchased a new car and sent Vickie an email on Saturday to inform her of the switch. We expected a response right away Monday morning because she's always on top of responding to any communication! To our surprise we received a response on a Saturday within 15 minutes! Totally not expected every time, but very much appreciated that day! Vickie always goes above and beyond to help our family... her customer service is unparalleled! Thank you Vickie
Customersince 2005
”Your team has always done a good job with our insurance needs. We have family and employees using your services. Keep up the good work.
Customersince 2000
”The customer service is exceptional.
Nancy B.customer since 2001
”I enjoy the personal relationships that have been created over the years. It makes doing business a pleasure.
Jason B.customer since 2009
”In my 12 years working with O'Neil as a valued partner for Audio-Technica, the service level has been top notch. The O'Neill team has always been very responsive, even with the oddest of inquiries.
Mike F.customer since 2000
”Being in the customer service business myself, I know I expect a high level of service from all my preferred providers. Everyone at the O’Neill group far exceeds my expectations every time. The value they bring to me and my family every day cannot be matched. I don’t know what I would do without the O’Neill group.
Kenneth C.customer since 2004
”The O'Neill Group does everything right, always looking out for us as the world changes.
Tom D.customer since 2016
”Several years ago our son, a brand new driver, was in an awful accident. 2 years after it happened the injured party sued us for the maximum amount. The ONeill agency sent an attorney to handle it for us! They settled for a very reasonable cost. We never had a worry or care. Custom care, that’s what’s important to us! They treat you like family!
Patricia B.customer since 2002
”I think it is extremely helpful and valuable to utilize visual aids when showing folks the coverage comparison. Jason put together a nice Excel workbook that allows you to see the difference and benefits to the proposed coverage (s) easily.
Customersince 2020
”Jason worked very hard to understand my properties and how best to insure my assets. He made a difference in my choice since the easiest financial decision would have been to insure elsewhere.
Customersince 2020
”You went out of your way to help me lower my premiums while I was sick and always answer my questions/concerns in a timely manner.
Customersince 2007
”Agent Kathy Smith is very helpful and prompt in meeting our insurance needs. Whether it’s just answering a question or finding coverage.
Customersince 2019
”All companies try to satisfy customers. It is clear the O'Neill team strives to delight their customers. The information flow is really great. You are right there in these confusing times. Jordan is wonderful on a day to day basis working with Rose - exceedingly responsive. Thank you for the great service and be well! Best, Marian
Marian D.customer since 2019
”We appreciate the personal service and quick responses to questions. Our former agency had a lot of staff turnover, so customer service was inconsistent and we rarely spoke to the same person twice and that is certainly not the case with you.
Ericha F.customer since 2018
”Always tremendous and personalized service. We couldn’t be happier with our longtime relationship with The O’Neill Group.
David G.customer since 1998
”Quick to respond. Attentive to details. Provide solutions. I feel like you are looking out for my best interest.
Customersince 2004
”Your company is an example of practice what you preach. You guys always are kind, courteous, knowledgeable, accommodating, etc. It starts at the top, and I know Patrick works hard to be the best agency around. That goes for everyone t The O'neill Group. You have all bought into a system that works.....We appreciate you all! Jeff and Cynthia Sheeks
Jeff S.customer since 2012
”Everyone I talk to at the agency has such a positive attitude. They are very friendly and always quick to help.
Carla H.customer since 2010
”Jason is a very impressive young man. He answered every question I asked to my satisfaction. If he wasn't sure of the answer immediately, he researched the topic and followed up with me in a timely manner. He also saved me significant premium dollars with improved coverage by researching several reputable companies. Dr. Tim Cox
Timothy C.customer since 2000
”Jason Robinson is conscientious , reliable, timely, and professional. If I have a question, I have not only someone I can call but someone who has my back. It's been a game changer. Definitely recommend.
Jo-Lynn B.customer since 2019
”When Patrick came to our house years ago we asked him what’s best for us he put together a plan said that’s what he would do for himself we said ok It’s helped through the years
Stephen W.customer since 2005
”The assistance you get from the receptionist on the phone to guide you to the proper agent for help with insurance areas of question. They know which employee that handle's our different insurance types to guide you to.
Customersince 2007
”Jason is awesome and very thorough - love him! And Patrick and Patrick !!
Lisa M.customer since 2020
”Ty and his team were very attentive and helpful through the process of getting health insurance. This was our first time seeking health ins as a new business and they helped navigate a normally stressful process.
Josh P.customer since 2019
”O'Neill Insurance was very quick and responsive to my individual needs. I appreciated the quick call-backs and email responses, all professional, thorough, and collaborative. My questions were answered immediately, or they got answers fast if not known. My agent was able to provide well reasoned proposals and options for coverage.
Customersince 2020
”Jason was prompt and very responsive to my insurance needs.
Customersince 2018
”Very grateful to Patrick and his conscientious staff for assembling our business policies. It was done expediently and expertly! We enjoy your professionalism.
Maryann J.customer since 2000
”I can't say enough about Pat, Ty and Jordan. Ty and Jordan have been amazing as we have moved our health insurance business and we have struggled to understand our requirements (no longer have dedicated staff to perform this function).
Jill O.customer since 1990
”O'Neil helped us to get the health insurance, my wife with COBRA and I with Medicare Supplement needed. Jordan and Lori really took the time and efforts to make sure we got the insurance before we left for our year-end vacation. A big "Bravo" to Jordan and Lori. Minh & Thuy Ai
Minh N.customer since 2020
”Pat has been very attentive and responsive. Love the social media and the fact that you follow the EOS system.
Michelle M.customer since 2019
”The staff at O'Neill has always been very responsive to our needs and questions. In particular, Vickie Cepik has been proactive in providing insurance options and solutions for us. I am grateful to her, and the O'Neill team, for making insurance "easy".
Brian H.customer since 2013
”Great follow-up on our to-do list. Jane is good at friendly reminders of what we need to be working on.
James W.customer since 2004
”Jason is the consummate professional. Not only did he ask all the right questions but he had quotes back to me in a timely fashion. He investigated coverages and provided several great carrier options at a competitive price. I thoroughly endorse Jason and the team at O'Neill Insurance. Simple. Professional. Cordial. Friendly. Helpful. Done. If you want to do business the old fashioned way but with the speed and efficiency of the 21st Century, choose Jason and the family at O'Neill Insurance.
Customersince 2019
”The O’Neill group made insurance shopping easy! I appreciated Jason taking the time to understand my insurance needs and make recommendations accordingly. He was very thorough, knowledgeable and easy to deal with. I now have peace of mind knowing I’m appropriately insured and I am getting the best value for my money.
Customersince 2019
”Local people who understand the needs of the community and are more than willing to provide avenues of protection and investment. Besides we enjoy your shred party, great hot dogs. Bill and Stacy
Customersince 2005
”Vickie and the others do a great job for me!
Dave G.customer since 2000
”Always prompt and very helpful
Brian Q.customer since 2000
”When you need personalized care and service, O'Neill does a great job of providing exactly what you need. Highly recommend!
Anthony W.customer since 2017
”Great customer service! Love the friendly staff.
Mao V.customer since 2000
” Our needs and questions are always handled in a friendly, professional and timely manner. We appreciate how you look after our personal interest in regards to best providers and their rates!
Customersince 2004
”We came to Oneill after switching from a company we had been with for 15 years. I couldn't have been happier with the process. They were thorough, customer oriented, and had attention to detail. I couldn't be more pleased.
Maggie H.customer since 2019
”Every point of contact with O’Neill Insurance has always been positive and very helpful. Excellent service and genuine interest in their clients.
Customersince 2000
”The one thing that stands out for me is O'Neill Insurance has always explained in detail what they can do for you as a customer and then backed that up by doing what they said they would do. Keep doing what your doing it's the right thing.
Oscar B.customer since 2005
”I never have a problem. My needs are attended to in a timely manner. I always feel that the staff is more focused on me rather than on the insurance carrier. They have been my advocate.
Customersince 2005
”This is a great company, they are very helpful and quick to respond to all of our insurance needs. They have been more than a pleasure to work with and I would highly recommend!
Sheng Y.customer since 2018
”Every time I have a problem or question you have an answer. Thanks.
Gerald P.customer since 2005
”Very helpful staff.
Brad D.customer since 2004
”Very kind and helpful to work with.
Customersince 2019
”Whenever I've called with questions or help with my car insurance, they've treated me with care and concern.
Janice Z.customer since 2004
”When we bought our condo, our agent, Kathie Smith, make the process of purchasing a new policy stress free. Kathie was able to answer the questions I had about coverage for a condo versus a home. I also appreciate the shredding event O’Neill holds each year. In this day and age, we all have to guard our personal information.
Jane P.customer since 2005
”My Insurance agent Kathy Smith is very helpful in answering any questions I may have and getting me the help I need.
Gretchen M.customer since 2012
”O' Neil Insurance makes you feel that you are their top priority. It is their personal service and attention to detail.
Maureen A.customer since 2012
”You are all ways there when I need you Thanks
Bruce S.customer since 2004
”Customer service is what sets you apart from the others. Knowing you can reach a person directly for concerns and questions is worth the money spent. Any concern or question I have had has always been addressed promptly. The latest example was going "just looking" for a car and not expecting to purchase. I, purposely, went looking without the car I was going to trade. I found THE car and wanted to take advantage of the limited time incentives. Vickie pulled up my insurance to get the VIN number for trade in. This was not her job to be my concierge for car shopping but she did it and congratulated me on my purchase! I look forward to continued insurance for my home and (new) auto with you! Thank you for your excellent service!
Customersince 2015
”Sat down with me to review all my needs to find the best match.
Diana G.customer since 2016
”I appreciate that your company takes the time with me every year to be sure that my insurance needs are appropriately met.
Customersince 2010
”Prompt, highly professional service with client's needs foremost! Thank you for all that you do for this guy!
Daniel S.customer since 2004
”The folksat the agency always give prompt attention to my requests and take proper action
Eugene K.customer since 2004
”Great customer service from Pat O'neill & Crissy Youngblood. Always, prompt, attentive , professional yet very personable.
Matt T.customer since 2017
”Prompt service and good prices!
Customersince 2006
”Nice folks, good service, quick claim process.
Customersince 2005
”Lori Bennett has been wonderful to work with. She gets back to me promptly with any question I might have. If she is unsure of the answer, she researches it until she does. I have recommended Lori to many people. In an age of little or no customer service, she stands out. Sally Gates Johnson
Sally G.customer since 2000
”From the very start, I felt that I was in good hands with Jason. Very knowledgeable but most of all ... not "pushy". Offered great suggestions/recommendations. Sure saved me a lot of time "shopping around" ... not to mention the stress! Thank you for your prompt and courteous service!
Customersince 2019
”Jane always gives me top notch service.
Thomas H.customer since 1998
”I have been a customer of O'Neill Insurance since 1984. They have always worked hard to find me the best insurance for my needs. The staff here is fantastic.
Customersince 2004
”Consistently excellent customer service!!!
Kim N.customer since 2017
”I had a claim 3 years ago and you guys were very quick and easy to deal with. We just bought another home and again the process of switching policies was very easy.
Customersince 2005
”Fast response, pleasure to do business with.
Norman S.customer since 2004
”Communication & service
William T.customer since 1987
”Great service and response time
Jason C.customer since 2016
”Superior service
Bruce S.customer since 1997
”Jason was very helpful and responsive to my needs. He answered all my questions and quickly found the appropriate insurance to fill my needs. Great customer service.
Connie S.customer since 2019
”Always available to help!
Kevin C.customer since 2012
”Vickie is always immediately responsive and pleasant.
Beth B.customer since 2000
”You are always there if and when we have a problem and you help in the most efficient way possible. Everyone in your office is very pleasant and helpful.
Customersince 2006
”The O'Neil team is always proactive, responsive and friendly in meeting our insurance needs!
David B.customer since 2008
”Quick response to any inquiries. All good.
Bruce R.customer since 2019
”Prompt attention to lowering my insurance cost.
William L.customer since 2004
”Jason was the ABSOLUTE BEST to work with. We felt right at home talking with him and he far exceeded our expectations. We feel like we are in more than capable hands with him and the O’Neill Agency!
Customersince 2019
”I appreciate that help is always available.
Customersince 2005
”Insurance is a very important factor in both business and personal life so having an insurance agent that can advise you on the correct and adequate coverage for both is critical - our company and family found that with O’neill Insurance. Each individual that we have worked with thus far has been polite, knowledgeable and efficient. We look forward to many more years of working with their team!
Brittany J.customer since 2019
”When our homeowners insurance went up drastically, I called to see if you could find us a better deal. You couldn’t find a better homeowners insurance but you cut our car insurance in half! We couldn’t ask for a better agency!
Customersince 2000
”Thanks for keeping my policies up to date.
Lois L.customer since 2005
”Jane is great and I can't think of using anyone else for my insurance needs. She proactively sent my renewed renter's insurance to my Apartment's Office before I could even remember it was due.
David H.customer since 2004
”I have been with O’Neill insurance for many years. I occasionally check the competition and always found my rates with O’Neill to be very competitive. When I did have claims, I was always very happy with the results. I always get top notch service and quick answers from Jane.
Thomas H.customer since 1998
”Vary helpful.
Christine V.customer since 1997
”I have had nothing but good service from O'Neills and the companies they represent.
David M.customer since 1997
”Friendly representatives.
Customersince 2018
”Friendly, courteous, knowledgeable!
Customersince 2018
”You have always been there when I needed your help in filing a claim or obtaining new insurance.
Frances S.customer since 2004
”Excellent, prompt and personalized customer service.
Customersince 2000
”I LOVE JANE. She is always so helpful and truly has my family's best interests at heart. I have worked with her for years and hope to do so for years to come.
Kirsten H.customer since 2004
”When accidents occur you are quick to respond. When a vendor is slow to respond you get after him.
William S.customer since 2004
”Always very friendly and helpful.
Customersince 2005
”I appreciate the efficiency with which O'Neill Insurance operates. Everyone is very pleasant, helpful, and timely. I know that I can depend on them with my insurance questions, decisions and needs.
Linda B.customer since 2004
”Jane Wyatt has always been very helpful!
Jon M.customer since 2002
”I know that when we need you for anything, you are always right there to help us. I really do appreciate how well we are taken care of. Thank you for your great service. You are the best!
Donna G.customer since 2006
”Friendly and reliable service. Jane takes time to explain things if I am not sure about something. Just all around good customer service. Everyone is always friendly...it is truly appreciated.
Becky P.customer since 2005
”Always responsive to my needs. Professional in all communication.
William M.customer since 2008
”Vickie was very knowledgeable and understood my insurance needs. She was able to update information and get my rate reduced. Thank you.
Elaine C.customer since 2005
”You always get back to me in a timely manner and answer my questions! Thank you!
Kelly S.customer since 2000
”Jason was very responsive and knowledgeable about your product line as they pertained to our needs.
Rick A.customer since 2023
”Vickie takes care of us just like family. We always feel like a priority when we have to call.
Patricia B.customer since 2002
”Jason Robinson of the O'NEILL Insurance group took the time to understand our insurance needs and created a complete package to fulfill those needs. Jason along with the rest of the O'NEILL team made us feel welcome during the entire process.
Joe M.customer since 2022
”O'Neill Insurance has been our agent for 40+ years. The customer service is what keeps us here. They are always so helpful and friendly and if a message or email is sent we hear right away from them. Customer Service is the key for us today!
Customersince 2004
”Anytime we've had a question or and issue you have been there to help.
Stanley K.customer since 2000
”Have always been worry-free knowing Jane and O'neill insurance has my back covered with both my personal and business insurance coverage.
Norman S.customer since 2004
”The O'Neil Group has fantastic customer service! They are quick to respond to my questions and always there for me when needed!!
David G.customer since 2010
”Every time I have a request and/or need information, the response is immediate AND delivered professionally.
Mark C.customer since 2000
”Whether it's auto, residential, rental, or business insurance, the staff looks out for our best interest.
Cynthia S.customer since 2005
”We haven't had to make a claim, thank goodness, but knowing how helpful everyone has always been puts our mind at ease. The rates are The Best!
Mark W.customer since 2020
”I've been in insurance for 30 years. Finally decided to change my carrier. I was so impressed with your team!! Plus, you saved me more than half my premium with twice the coverage!!! My fault for not searching sooner.
Customersince 2021
”We’re very helpful and informative on the insurance and what would be best for my family. Always greeted me with a friendly Hello on the phone. Recommend 100%
Heather G.customer since 2022
”Found insurance policies that exceeded my current plans at the time. Plus, exceeded the coverage.
Thomas S.customer since 2021
”O’Neill Insurance has always given us excellent customer service and advice on choosing the best options for our needs.
Cathy S.customer since 2003
”Jane has always been so accommodating whenever we needed , we so appreciate that.
Leann R.customer since 2000
”Knowledgeable, responsive and personal service….
William G.customer since 2004
”You have always been helpful in assisting with claims and questions. We have had several insurance companies want our business, but they have not been able to compare to our personalized bundle with you.
Customersince 2004
”We get treated like a person not a number, when we call with with issues you answer questions and give us options and make us part of what we need to do. Thanks for everything you guys do for us.
Oscar B.customer since 2005
”Professional, timely, quick responses, on the ball and we got great deal - awesome job Team!
Customersince 2021
”I really appreciated the quick responses, being completely honest about who has the best pricing, and taking the time to answer all of our questions. It was also very thoughtful to send us a gift. I also like the follow ups to make sure everything has transferred smoothly.
Customersince 2021
”The agency is always there to help when we need it. They are all every responsive when changes need to be made. Over the 40+ years we have only had a few claims and in every instance they have been great to work with. Customer service is the main reason we continue to stay with O'Neill Insurance.
Ann D.customer since 2004
”Customer service is unmatched, timely and personable……
Thomas K.customer since 2022
”You're like family, I trust you.
Michael N.customer since 2005
”The Team at O'Neill that works with our office is always helpful, responds quickly to our questions and concerns, and always demonstrates patience when we need consultation on new items or situations that arise. The relationship is friendly and courteous. We feel valued and O'Neill makes us feel cared for.
Kristen E.customer since 2019
”Jason was very responsive and answered all of our questions. He also was able to improve our coverage and saved us a great deal of money. I already passed along his contact information to a friend of mine who was planning to shop for insurance.
Lori S.customer since 2021
”Always friendly service. After having another insurance provider for many years, I finally feel like I am in capable hands!
Customersince 2019
”Jason was extremely insightful, thorough, educational, and kind. He expanded and enhanced my coverage while saving me money. Exceptional and stand-out experience.
Customersince 2021
”Friendly and helpful service
Cheryl T.customer since 2020
”I have family members who also have O’Neill Insurance, and we have always been happy with it. As someone who is relatively new to being independent, I feel very comfortable being on my own with coverage from O’Neill.
Customersince 2019
”Transitioning multi-company insurance from one broker to the next is not an easy task. O'Neill not only handled my very tedious concerns with patience and kindness but were diligent to help us through the transition. They don't 'sign off' until your policy renews, they stay READILY available for various inquiries. They are educated and informative. I have recommended this company twice so far.
Customersince 2020
”I often think I could save money by changing insurance companies but I feel all of the many people I have interacted with O'Neill are very considerate and provide great customer service. If I were to describe the service provided by everyone at O'Neill it would be concierge!
Ralph B.customer since 2006
”Faster service than promised, yet discussions were not rushed. I felt heard. And overall, I received a better offer at a cost savings when compared to my current situation.
Chadwick K.customer since 2021
”Pat, You and your team live by your core values. Specifically I appreciate partners who share our core value of "integrity." Your team under promises and over delivers in the work that they do for us. You ask lots of questions and work to understand our business. Thank you.
Mike M.customer since 2022
”You're responsive to questions and requests. This is important to me.
Customersince 2000
”For me it's all about trust, I don't have to stress about insurance because I trust Vickie @ O'Neill group to expertly handle every aspect of my home, auto, and life policies!
Amy B.customer since 2005
”Jordan meets and EXCEEDS all expectations. I am sticking with O'Neill Group without question. Professionalism, timeliness, follow-up and kindness are sadly lacking in many business transactions today, but not with O'Neill Group. I would recommend them without hesitation.
Heathyr Z.customer since 2017
”Jason was extremely thorough in asking great questions to identify our overall insurance needs! He was then able to review policies to assure the best fit for us. And because he took such care in evaluating our needs, we have great confidence that we have the best coverage with the companies he identified.
Customersince 2021
”I insure my business and have multiple policies that fit my business and manage risk. I have always had great service and can reach someone anytime for questions or policy changes. I remain loyal to O’Neil Insurance for these reasons.
Jason B.customer since 2009
”Jason Robinson did an excellent job of researching the best policies and presenting them in an orderly manner.
Customersince 2021
”The team at O'Neill is always thorough and looking out for Audio-Technica's best interest. Also, their response time to inquiries is always outstanding.
Mike F.customer since 2000
”Pat and the O'Neill team have been great partners to work with through the last few years. Good communication and competitive rates are just a few of the things we appreciate.
Customersince 2001
”Fast response time
Customersince 2002
”Working with The O'Neill Professionals (especially Jane Wyatt and Lori Bennett) is always a great experience. They are prompt and professional. Thank you.
Jill B.customer since 2018
”We’ve had our insurance with O’Neill Group for almost 40 years. We’ve always had a wonderful experience dealing with your staff. Everyone is so knowledgeable and we trust you are looking out for our best interest. Thank you for all you do for us! Glen and Susan Stringfield
Glen S.customer since 2000
”I felt that our time and money were as important to you as to me. I felt like my home and family were in very good hands and we were protected from being uninsured, which I haven’t felt in awhile with my previous insurance company. You never acted inconvenienced if I needed your time. You were Professional at all times with a very personal touch it was very refreshing so, thank you Jason and O'Neill Insurance for helping me feel secured.
Deana R.customer since 2021
”I am so very satisfied and happy with the service provided by Pat O'Neill and his associates. He was responsive, heard my needs and concerns, and delivered exactly what I needed quickly. I recommend him to anyone seeking a partner for their insurance needs.
Deb G.customer since 2021
”Tony was extremely helpful in a new insurance need.
Beth B.customer since 2005
”Professional and knowledgeable to work with! Great experience from top to bottom!
Customersince 2021
”Prompt service. Easy access to documents and smooth registration process.
Douglas K.customer since 2021
”Vickie is wonderful. She is quick to answer and very knowledgeable!
Patricia B.customer since 2002
”Jason helped us significantly reduce our insurance costs while Increasing our benefits. He was extremely helpful and knowledgeable. I definitely recommend O’Neill Insurance!
Hannah P.customer since 2000
”Friendly and great response to requests
Douglas H.customer since 1993
”I have found O'Neill Insurance to be extremely helpful. In determining the proper policy as our situation changes O'Neill Insurance provided a couple of options to consider. O'Neill Insurance is also proactive in keeping me aware of policy due dates and procedures in a very helpful manner.
Customersince 2004
”Jane at O'Neill Insurance is the best! She is always responsive, and helpful. Typically you're not reaching out to your insurance agent unless something has gone wrong in life! So when life is stressful, Jane makes the situation feel more manageable and gives you honest answers and solutions. Everyone needs an insurance agent like Jane! :)
Kaitlin O.customer since 2010
”The team at O'Neill Insurance took the time to understand my situation and ensure we had the best coverage at lowest cost. Follow up and response time was excellent. I would recommend to anyone needing business or personal insurance.
Customersince 2021
”O'Neill Insurance has always done a great job, but when I needed to get a lower priced insurance you went above and beyond to help. You are always there to answer any questions I have as I really need this because I just do not understand the ins and outs of the insurance world. Thank you!
Pamela S.customer since 2007
”O'Neill Insurance keeps in touch with their customers. They are actively involved with the community. All staff members are friendly and courteous. Replies are timely.
Customersince 2013
”Responsiveness and great customer service.
Customersince 1997
”O'Neill Insurance always has a professional, friendly & knowledgeable 'agent' available to personally take my call. They do what they say they will do and always follow up... what a concept!
Customersince 2004
”Jane Wyatt at O'Neill Insurance does a fantastic job of returning my phone calls and e-mails in a timely manner, with answers to my questions.
Lawrence K.customer since 2003
”O'Neill Insurance's response time to questions or dealing with issues that need help is very fast. They are a dependable agency.
Customersince 2006
”When I had to get a new roof, because of hail damage , they came right away and inspected the roof with the roofing company. They agreed on the price and I got the first check in the mail the next week and when the job was finished I received the second check.
Customersince 2017
”Vickie at O'Neill Insurance is always quick to respond whenever I have a question. We put a pool in last fall and she was very helpful in updating our homeowners policy.
Shawn D.customer since 2004
”Reliable service and courteous staff.
Customersince 2005
”I always feel confident that Vickie and the staff look out for our best interests. When we have had claims the response and support has been very positive.
David J.customer since 2004
”Vickie is always pleasant helpful and honest. She has taken care of us for 23 years and we are very satisfied with the friendly and helpful service. Patrick is an old school honest owner that cares about his customers/friends and neighbors.
Customersince 2004
”Always timely responses when I have a policy question or need to update. Emails are always friendly as well. Very professional.
Richard H.customer since 2019
”The entire staff at O'Neill Insurance is great to work with. They are professional and responsive to any and all questions. I actually began my relationship with Adolph DiCresce Insurance back in 1956 (Actually Mr DiCresce sponsored by Soap Box Derby in, I believe 1951-52). Anyway, I transitioned to O'NEILL and have been well-pleased ever since. When you have a good thing, you simply DO NOT SWITCH.
James A.customer since 2006
”Many years of reliable and friendly service that prioritizes my needs. The agent acting Iike an agent, even when I'm not watching.
William R.customer since 2005
”I have been very impressed with the attention to detail that the staff at O'Neill insurance has provided over the years. I also appreciate the quick response I always receive when I contact the office. I would highly recommend O'Neill insurance.
Kevin C.customer since 2005
”Life is made easier when your agent is always looking our for you.
William F.customer since 2011
”Every single person we deal with at O'Neill Insurance is a real pro at what they do, and they are always a pleasure to deal with. I trust them with all of our business and personal insurance needs. What a great team!
Kenneth H.customer since 2004
”The O'Neill agency has always been very prompt and courteous with their responses to our requests. We have felt secure and well protected by their products for many years.
Charles W.customer since 2005
”We have had insurance with O’Neill for many years. When we had a house fire, everyone was extremely helpful and made a very difficult situation easier to handle. Our two sons also use O’Neill for all their insurance needs!
Cathy S.customer since 2003
”O'Neill Insurance desire to understand our business and our needs makes them a valued and trusted partner. Their commitment to keeping up with todays demands is reflected in the products they offer. The team at O'Neill Insurance offers businesses peace of mind in knowing they are protected in the areas where they need it most.
Customersince 2002
”Every question I have regarding my insurance gets handled right away. I know I can call the office and get a friendly voice from the receptionist right to speaking to Jane. This office specifically has always been about their professionalism to each client and is why I have been a long time customer of theirs.
Rhonda P.customer since 2006
”O'Neill Insurance spent a great deal of time understanding our unique business needs before putting together a proposal. We now have the right insurance coverage at the right price.
Larry J.customer since 2017
”Every time I have needed my insurance, you guys made the process easy and efficient
Customersince 2006
”Jane is super personable, responsive, transparent, friendly, and knowledgeable. I feel confident that we're protected appropriately and know she's always there for us!
Laurel H.customer since 2013
”Jason, You were very patient in answering all my questions. You helped make my decision to switch home/auto insurance easy. Such a professional! Thank you
Kim E.customer since 2020
”Excellent customer service. Qualified and knowledgeable staff Always willing to go the extra mile Dedicated staff
Kim N.customer since 2017
”No matter how insignificant my question might be, Jane always make me feel like it is the most important task she has that day, to get me an answer. Jane is that face of O'Neill Insurance, to me. And I can't imagine you could have anyone better in that position. Thanks, Jane!
Jeffrey P.customer since 2004
”You're like family.
Michael N.customer since 2005
”O'Neill Insurance just takes great care of me and my family. Your team gives outstanding service, you are proactive, and watch out for us. I sleep well at night knowing O'Neill Insurance has us covered!
Stephen W.customer since 2010
”Exceptional service and provided me with a great cost and coverage. Quick to reply and very helpful.
Customersince 2018
”Jane was very helpful and responsive every step of the way. She made us feel like she cared about us as people, not just potential customers. The process went smooth and we are very happy with the outcome.
Mark M.customer since 2020
”We have always felt O’Neill Agency cared about their clients. It isn’t just a business! You are all friendly, efficient, and we appreciate you!! Thank you!
Gail S.customer since 2004
”I feel like I matter to your company. I appreciate you finding good coverage when we had to switch.
Lois L.customer since 2005
”Jason was excellent at keeping me informed and communicating promptly. He was very knowledgeable and not too pushy. Something I appreciated was that he took the time and did his research about my new home ( looking at the listing) prior to our first phone call. He was one step ahead and already knew all about the house. He was great to work with.
Addie S.customer since 2007
”Jason Robinson is “our specific.” He’s been very conscientious, attentive, proactive and transparent. We have never had someone take care of us like he has with his personal touch. 100% we would recommend him.
Jo-Lynn B.customer since 2019
”Kathy is the best! She is very knowledgeable and asks the right questions to make sure I have the best coverage. She responds to emails within a few hours - at most. I feel secure knowing I can call or email with any questions or concerns.
Customersince 2000
”Your team have a rapid response to answering any questions or concerns that we may have encountered.
Perry C.customer since 2000
”Jason found us $2400 in annual savings. He was very thorough and walked us through the process. He was very knowledgeable about coverage details and made sure our needs were met. I would recommend Jason and the O’Neill agency to friends and family.
Alex S.customer since 2020
”You are always there when we need you. Your staff is awesome to work with and you always go out of your way to serve us. We could not ask for a better agent to work with. Everyone on your staff is kind, understanding of our needs and willing to go the extra mile for us.
Donna G.customer since 2006
”I appreciate that I can depend on you guys through thick and thin. You’ve always been there when I needed you and have always have given me good advice. I have always referred you when I know someone is looking for insurance .
Customersince 2005
”Jason is awesome!
Erin S.customer since 2020
”Your help is alway appreciated------ you're my easy button!
Jim C.customer since 2011
”My calls are always answered promptly by Kathy Smith. I appreciate her good natured assistance and answers to my questions.
Customersince 2020
”Great service! You go above and beyond to make sure every aspect of our insurance plans are handled with care and efficiency.
Evan N.customer since 2019
”Friendly personable service
Cheryl T.customer since 2020
”Ty and Jordan were beyond patient with us as we had to keep getting re-quotes. Always very helpful with good communication.
Matt M.customer since 2020
”Jason Robinson has been a pleasure to work with. He is exactly what I wanted and expected from an agent. I have already given good references to friends about O'Neill.
Eric N.customer since 2020
”We appreciate the yearly meetings to keep us current. We appreciate the quick response to our calls and emails. We appreciate that you listen well. We feel well served by O'neill Group
Todd G.customer since 2004
”Working with Jason has been a great experience. I wanted to switch insurance agents because I wanted someone who understood the type of insurance I needed, but also gave suggestions to give me better coverage. I have already made recommendations for your company.
Eric N.customer since 2020
”Our agent was very personable and seemed to genuinely care about getting us the best coverage at the best price. We have already recommended others based on our experience.
Shawn W.customer since 2005
”We received individual attention and prompt service. Jason worked with us over two hours reviewing details of the contract to assure we understood and received the coverage we needed. He almost always answered his phone. If a message was left he returned the call promptly. He made the transition from another insurance carrier quite smooth. He is exceptional. We have already referred two of our friends to Jason.
Customersince 2020
”Customer service has always been friendly, I have always been treated as if my concerns were also the concerns of the staff, Plus results! My first policy ( although small) went into effect 47 years ago,. I have enhanced the policy over many years. Still satisfied!
Customersince 2004
”You are prompt with responses and service, and have been very helpful every step of the way when we were first looking to get new insurance when purchasing our home. I always know if I have any questions or concerns that I can come to you for honest and helpful answers. I know it’s not about a sale for you, but you truly want my family to be properly covered at the best rate possible.
Customersince 2019
”Working with O'Neill is like a throwback experience to what business relationships used to be like. They are good at what they do and never stop trying to get better.
Vic G.customer since 2000
”Jane is very responsive, any time I've emailed her a question she replies so quickly! She has always made me feel like she cares and I appreciate her seeking out competitive insurance prices for our family!
Customersince 2004
”Vicki does a great job, she always returns calls or emails promptly. Thank you for all that you do!
Customersince 2005
”Your attention to detail kindness and follow-up is beyond my expectations. I would be happy to recommend you.
Heathyr Z.customer since 2017
”We purchased a new car and sent Vickie an email on Saturday to inform her of the switch. We expected a response right away Monday morning because she's always on top of responding to any communication! To our surprise we received a response on a Saturday within 15 minutes! Totally not expected every time, but very much appreciated that day! Vickie always goes above and beyond to help our family... her customer service is unparalleled! Thank you Vickie
Customersince 2005
”Your team has always done a good job with our insurance needs. We have family and employees using your services. Keep up the good work.
Customersince 2000
”The customer service is exceptional.
Nancy B.customer since 2001
”I enjoy the personal relationships that have been created over the years. It makes doing business a pleasure.
Jason B.customer since 2009
”In my 12 years working with O'Neil as a valued partner for Audio-Technica, the service level has been top notch. The O'Neill team has always been very responsive, even with the oddest of inquiries.
Mike F.customer since 2000
”Being in the customer service business myself, I know I expect a high level of service from all my preferred providers. Everyone at the O’Neill group far exceeds my expectations every time. The value they bring to me and my family every day cannot be matched. I don’t know what I would do without the O’Neill group.
Kenneth C.customer since 2004
”The O'Neill Group does everything right, always looking out for us as the world changes.
Tom D.customer since 2016
”Several years ago our son, a brand new driver, was in an awful accident. 2 years after it happened the injured party sued us for the maximum amount. The ONeill agency sent an attorney to handle it for us! They settled for a very reasonable cost. We never had a worry or care. Custom care, that’s what’s important to us! They treat you like family!
Patricia B.customer since 2002
”I think it is extremely helpful and valuable to utilize visual aids when showing folks the coverage comparison. Jason put together a nice Excel workbook that allows you to see the difference and benefits to the proposed coverage (s) easily.
Customersince 2020
”Jason worked very hard to understand my properties and how best to insure my assets. He made a difference in my choice since the easiest financial decision would have been to insure elsewhere.
Customersince 2020
”You went out of your way to help me lower my premiums while I was sick and always answer my questions/concerns in a timely manner.
Customersince 2007
”Agent Kathy Smith is very helpful and prompt in meeting our insurance needs. Whether it’s just answering a question or finding coverage.
Customersince 2019
”All companies try to satisfy customers. It is clear the O'Neill team strives to delight their customers. The information flow is really great. You are right there in these confusing times. Jordan is wonderful on a day to day basis working with Rose - exceedingly responsive. Thank you for the great service and be well! Best, Marian
Marian D.customer since 2019
”We appreciate the personal service and quick responses to questions. Our former agency had a lot of staff turnover, so customer service was inconsistent and we rarely spoke to the same person twice and that is certainly not the case with you.
Ericha F.customer since 2018
”Always tremendous and personalized service. We couldn’t be happier with our longtime relationship with The O’Neill Group.
David G.customer since 1998
”Quick to respond. Attentive to details. Provide solutions. I feel like you are looking out for my best interest.
Customersince 2004
”Your company is an example of practice what you preach. You guys always are kind, courteous, knowledgeable, accommodating, etc. It starts at the top, and I know Patrick works hard to be the best agency around. That goes for everyone t The O'neill Group. You have all bought into a system that works.....We appreciate you all! Jeff and Cynthia Sheeks
Jeff S.customer since 2012
”Everyone I talk to at the agency has such a positive attitude. They are very friendly and always quick to help.
Carla H.customer since 2010
”Jason is a very impressive young man. He answered every question I asked to my satisfaction. If he wasn't sure of the answer immediately, he researched the topic and followed up with me in a timely manner. He also saved me significant premium dollars with improved coverage by researching several reputable companies. Dr. Tim Cox
Timothy C.customer since 2000
”Jason Robinson is conscientious , reliable, timely, and professional. If I have a question, I have not only someone I can call but someone who has my back. It's been a game changer. Definitely recommend.
Jo-Lynn B.customer since 2019
”When Patrick came to our house years ago we asked him what’s best for us he put together a plan said that’s what he would do for himself we said ok It’s helped through the years
Stephen W.customer since 2005
”The assistance you get from the receptionist on the phone to guide you to the proper agent for help with insurance areas of question. They know which employee that handle's our different insurance types to guide you to.
Customersince 2007
”Jason is awesome and very thorough - love him! And Patrick and Patrick !!
Lisa M.customer since 2020
”Ty and his team were very attentive and helpful through the process of getting health insurance. This was our first time seeking health ins as a new business and they helped navigate a normally stressful process.
Josh P.customer since 2019
”O'Neill Insurance was very quick and responsive to my individual needs. I appreciated the quick call-backs and email responses, all professional, thorough, and collaborative. My questions were answered immediately, or they got answers fast if not known. My agent was able to provide well reasoned proposals and options for coverage.
Customersince 2020
”Jason was prompt and very responsive to my insurance needs.
Customersince 2018
”Very grateful to Patrick and his conscientious staff for assembling our business policies. It was done expediently and expertly! We enjoy your professionalism.
Maryann J.customer since 2000
”I can't say enough about Pat, Ty and Jordan. Ty and Jordan have been amazing as we have moved our health insurance business and we have struggled to understand our requirements (no longer have dedicated staff to perform this function).
Jill O.customer since 1990
”O'Neil helped us to get the health insurance, my wife with COBRA and I with Medicare Supplement needed. Jordan and Lori really took the time and efforts to make sure we got the insurance before we left for our year-end vacation. A big "Bravo" to Jordan and Lori. Minh & Thuy Ai
Minh N.customer since 2020
”Pat has been very attentive and responsive. Love the social media and the fact that you follow the EOS system.
Michelle M.customer since 2019
”The staff at O'Neill has always been very responsive to our needs and questions. In particular, Vickie Cepik has been proactive in providing insurance options and solutions for us. I am grateful to her, and the O'Neill team, for making insurance "easy".
Brian H.customer since 2013
”Great follow-up on our to-do list. Jane is good at friendly reminders of what we need to be working on.
James W.customer since 2004
”Jason is the consummate professional. Not only did he ask all the right questions but he had quotes back to me in a timely fashion. He investigated coverages and provided several great carrier options at a competitive price. I thoroughly endorse Jason and the team at O'Neill Insurance. Simple. Professional. Cordial. Friendly. Helpful. Done. If you want to do business the old fashioned way but with the speed and efficiency of the 21st Century, choose Jason and the family at O'Neill Insurance.
Customersince 2019
”The O’Neill group made insurance shopping easy! I appreciated Jason taking the time to understand my insurance needs and make recommendations accordingly. He was very thorough, knowledgeable and easy to deal with. I now have peace of mind knowing I’m appropriately insured and I am getting the best value for my money.
Customersince 2019
”Local people who understand the needs of the community and are more than willing to provide avenues of protection and investment. Besides we enjoy your shred party, great hot dogs. Bill and Stacy
Customersince 2005
”Vickie and the others do a great job for me!
Dave G.customer since 2000
”Always prompt and very helpful
Brian Q.customer since 2000
”When you need personalized care and service, O'Neill does a great job of providing exactly what you need. Highly recommend!
Anthony W.customer since 2017
”Great customer service! Love the friendly staff.
Mao V.customer since 2000
” Our needs and questions are always handled in a friendly, professional and timely manner. We appreciate how you look after our personal interest in regards to best providers and their rates!
Customersince 2004
”We came to Oneill after switching from a company we had been with for 15 years. I couldn't have been happier with the process. They were thorough, customer oriented, and had attention to detail. I couldn't be more pleased.
Maggie H.customer since 2019
”Every point of contact with O’Neill Insurance has always been positive and very helpful. Excellent service and genuine interest in their clients.
Customersince 2000
”The one thing that stands out for me is O'Neill Insurance has always explained in detail what they can do for you as a customer and then backed that up by doing what they said they would do. Keep doing what your doing it's the right thing.
Oscar B.customer since 2005
”I never have a problem. My needs are attended to in a timely manner. I always feel that the staff is more focused on me rather than on the insurance carrier. They have been my advocate.
Customersince 2005
”This is a great company, they are very helpful and quick to respond to all of our insurance needs. They have been more than a pleasure to work with and I would highly recommend!
Sheng Y.customer since 2018
”Every time I have a problem or question you have an answer. Thanks.
Gerald P.customer since 2005
”Very helpful staff.
Brad D.customer since 2004
”Very kind and helpful to work with.
Customersince 2019
”Whenever I've called with questions or help with my car insurance, they've treated me with care and concern.
Janice Z.customer since 2004
”When we bought our condo, our agent, Kathie Smith, make the process of purchasing a new policy stress free. Kathie was able to answer the questions I had about coverage for a condo versus a home. I also appreciate the shredding event O’Neill holds each year. In this day and age, we all have to guard our personal information.
Jane P.customer since 2005
”My Insurance agent Kathy Smith is very helpful in answering any questions I may have and getting me the help I need.
Gretchen M.customer since 2012
”O' Neil Insurance makes you feel that you are their top priority. It is their personal service and attention to detail.
Maureen A.customer since 2012
”You are all ways there when I need you Thanks
Bruce S.customer since 2004
”Customer service is what sets you apart from the others. Knowing you can reach a person directly for concerns and questions is worth the money spent. Any concern or question I have had has always been addressed promptly. The latest example was going "just looking" for a car and not expecting to purchase. I, purposely, went looking without the car I was going to trade. I found THE car and wanted to take advantage of the limited time incentives. Vickie pulled up my insurance to get the VIN number for trade in. This was not her job to be my concierge for car shopping but she did it and congratulated me on my purchase! I look forward to continued insurance for my home and (new) auto with you! Thank you for your excellent service!
Customersince 2015
”Sat down with me to review all my needs to find the best match.
Diana G.customer since 2016
”I appreciate that your company takes the time with me every year to be sure that my insurance needs are appropriately met.
Customersince 2010
”Prompt, highly professional service with client's needs foremost! Thank you for all that you do for this guy!
Daniel S.customer since 2004
”The folksat the agency always give prompt attention to my requests and take proper action
Eugene K.customer since 2004
”Great customer service from Pat O'neill & Crissy Youngblood. Always, prompt, attentive , professional yet very personable.
Matt T.customer since 2017
”Prompt service and good prices!
Customersince 2006
”Nice folks, good service, quick claim process.
Customersince 2005
”Lori Bennett has been wonderful to work with. She gets back to me promptly with any question I might have. If she is unsure of the answer, she researches it until she does. I have recommended Lori to many people. In an age of little or no customer service, she stands out. Sally Gates Johnson
Sally G.customer since 2000
”From the very start, I felt that I was in good hands with Jason. Very knowledgeable but most of all ... not "pushy". Offered great suggestions/recommendations. Sure saved me a lot of time "shopping around" ... not to mention the stress! Thank you for your prompt and courteous service!
Customersince 2019
”Jane always gives me top notch service.
Thomas H.customer since 1998
”I have been a customer of O'Neill Insurance since 1984. They have always worked hard to find me the best insurance for my needs. The staff here is fantastic.
Customersince 2004
”Consistently excellent customer service!!!
Kim N.customer since 2017
”I had a claim 3 years ago and you guys were very quick and easy to deal with. We just bought another home and again the process of switching policies was very easy.
Customersince 2005
”Fast response, pleasure to do business with.
Norman S.customer since 2004
”Communication & service
William T.customer since 1987
”Great service and response time
Jason C.customer since 2016
”Superior service
Bruce S.customer since 1997
”Jason was very helpful and responsive to my needs. He answered all my questions and quickly found the appropriate insurance to fill my needs. Great customer service.
Connie S.customer since 2019
”Always available to help!
Kevin C.customer since 2012
”Vickie is always immediately responsive and pleasant.
Beth B.customer since 2000
”You are always there if and when we have a problem and you help in the most efficient way possible. Everyone in your office is very pleasant and helpful.
Customersince 2006
”The O'Neil team is always proactive, responsive and friendly in meeting our insurance needs!
David B.customer since 2008
”Quick response to any inquiries. All good.
Bruce R.customer since 2019
”Prompt attention to lowering my insurance cost.
William L.customer since 2004
”Jason was the ABSOLUTE BEST to work with. We felt right at home talking with him and he far exceeded our expectations. We feel like we are in more than capable hands with him and the O’Neill Agency!
Customersince 2019
”I appreciate that help is always available.
Customersince 2005
”Insurance is a very important factor in both business and personal life so having an insurance agent that can advise you on the correct and adequate coverage for both is critical - our company and family found that with O’neill Insurance. Each individual that we have worked with thus far has been polite, knowledgeable and efficient. We look forward to many more years of working with their team!
Brittany J.customer since 2019
”When our homeowners insurance went up drastically, I called to see if you could find us a better deal. You couldn’t find a better homeowners insurance but you cut our car insurance in half! We couldn’t ask for a better agency!
Customersince 2000
”Thanks for keeping my policies up to date.
Lois L.customer since 2005
”Jane is great and I can't think of using anyone else for my insurance needs. She proactively sent my renewed renter's insurance to my Apartment's Office before I could even remember it was due.
David H.customer since 2004
”I have been with O’Neill insurance for many years. I occasionally check the competition and always found my rates with O’Neill to be very competitive. When I did have claims, I was always very happy with the results. I always get top notch service and quick answers from Jane.
Thomas H.customer since 1998
”Vary helpful.
Christine V.customer since 1997
”I have had nothing but good service from O'Neills and the companies they represent.
David M.customer since 1997
”Friendly representatives.
Customersince 2018
”Friendly, courteous, knowledgeable!
Customersince 2018
”You have always been there when I needed your help in filing a claim or obtaining new insurance.
Frances S.customer since 2004
”Excellent, prompt and personalized customer service.
Customersince 2000
”I LOVE JANE. She is always so helpful and truly has my family's best interests at heart. I have worked with her for years and hope to do so for years to come.
Kirsten H.customer since 2004
”When accidents occur you are quick to respond. When a vendor is slow to respond you get after him.
William S.customer since 2004
”Always very friendly and helpful.
Customersince 2005
”I appreciate the efficiency with which O'Neill Insurance operates. Everyone is very pleasant, helpful, and timely. I know that I can depend on them with my insurance questions, decisions and needs.
Linda B.customer since 2004
”Jane Wyatt has always been very helpful!
Jon M.customer since 2002
”I know that when we need you for anything, you are always right there to help us. I really do appreciate how well we are taken care of. Thank you for your great service. You are the best!
Donna G.customer since 2006
”Friendly and reliable service. Jane takes time to explain things if I am not sure about something. Just all around good customer service. Everyone is always friendly...it is truly appreciated.
Becky P.customer since 2005
”Always responsive to my needs. Professional in all communication.
William M.customer since 2008
”Vickie was very knowledgeable and understood my insurance needs. She was able to update information and get my rate reduced. Thank you.
Elaine C.customer since 2005
”You always get back to me in a timely manner and answer my questions! Thank you!
Kelly S.customer since 2000
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